GoDaddy is one of the largest web hosting and domain registration companies in the world. It was founded in 1997, and as of 2009, it had more than 36 million domain names that it managed – this is 3 times more than its closest competitor.
I have used GoDaddy for several years for my web hosting and domain registrations, so I wanted to detail what I like and don’t like about GoDaddy.
I like their prices. OK, so they may not have the cheapest prices in town, but I have not found better prices with a company that looked as professional and safe as GoDaddy. I might could have saved a dollar or two, but to me it wasn’t worth the risk of dealing with a company that I did not know.
I like their quick response. If I want to setup a new domain on my hosting account, or add a new database, or create a sub-domain, it usually only takes 20-30 minutes for those changes to take affect. I don’t have to wait 12 hours, 24 hours, or even more that some companies require.
I love their customer service. Every time I call, I get a quick answer and very professional service. The technicians are knowledgeable and have understood exactly what I needed each time. I think that every company in the world should go through the same customer service training that GoDaddy employees go through – that is how much I like their customer service.
What I don’t like is there slow interface. Seems like is takes forever to get where I need to go with their user interface. Just about every click seems to take a good 10-15 seconds to respond. It is a good thing that I only have to make changes once, or I would lose patience in a hurry!